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| Raynham, MA |
| Chili's Grill & Bar 500 South St W Raynham, MA 02767-5342 (508) 824-6536 2009 This story shared by Jebann. Patron allergic to milk, egg, peanut, tree nuts, soy wheat, fish shellfish, corn, and more. Talked to Manager and Wait Person regarding food allergies. My son is allergic to Milk, Eggs, Peanuts, Nuts, Garlic, Tomatoes, Buckwheat, Rye, Barley,Oats, Turkey, Fish, Shellfish,Canteloupe, Red Dye, Sesame, umm and a bunch of others, it is usually easier for me to remember what he can have than what he cant have. As you know going out to eat with that list was/is very difficult thats why usually when we do go out to eat we stick with the 99 Resturant because of their strick allergan awareness. At the time when we had gone to Chili's we had told them about our son's allergies and we had brought our chef card listing his allergies and they told us that they could handle it, so we went ahead and ordered him a plain piece of chicken no seasonings and steamed broccoli. We had told them before ordering, after ordering and then when the food came asked again if it was made "safely". They assured us that it was, well within 2 bites he started to get hives, get itchy, his face turned all red and puffy (as you know) so I had my epi pen on us but I also had some Atarax in the car so I quickly grabbed my son and ran to the car so that I could give him his meds, well my husband kept telling them that we had to leave asap cuz our son was having a reaction and they took their sweet time to bring him the check now at this point we probably only each had about 1 bite out of meals but yet we were expected to wait for the server to bring the check without them taking anything off. When my husband finally got to the car I told him that our son was getting worse and that we needed to get to the ER right away and asked what had taken him so long. Well I told him that he shouldve just left w/o paying but you know we probably would have gotten in big trouble for that. Later that day I called Chili's and spoke to the Manager who basically apologized and offer us to come back on a night that he was working and give us a free dinner. Well I wasnt about to bring my son their ever again. This past April we went to Disney World and they were awesome with food allergies, the chef came out and spoke to us and made his dish personally and then delivered it to him. So I diffinately have had some great experences and not so great experiences. Good luck with your website and keep up the good work |